Terms & Conditions
Effective Date: March 3, 2026
1. Introduction
Welcome to Muse MedSpa (“we,” “us,” “our”). By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.
2. Services
We offer a range of medical and aesthetic services (“Services”) that are subject to these Terms. Our Services are provided by licensed and qualified professionals. The information provided on our website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.
3. Appointments and Cancellations
Booking: Appointments for our Services can be made through our website, by phone, or in person.
Cancellations: We require at least 24 hours’ notice for cancellations or rescheduling. Late cancellations or no-shows may incur a fee as specified in our cancellation policy.
Arrival: Please arrive at least 15 minutes before your scheduled appointment to complete any necessary paperwork.
4. Payment and Fees
Payment: Payment for Services is due at the time of the appointment.
Fees: Our fees for Services are subject to change. Please check our website or contact us for the most current pricing information.
5. Medical Information and Consent
Medical History: You must provide accurate and complete medical information before receiving any Services. This includes disclosing any allergies, medications, or medical conditions.
Consent: By receiving our Services, you consent to the treatments and acknowledge that you have been informed of any potential risks and side effects.
6. Privacy and Confidentiality
We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.
7. Limitation of Liability
No Warranties: Our Services are provided “as is” without any warranties, express or implied. We do not guarantee specific results from our Services.
Limitation: To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive. ]
SMS Terms & Conditions
By opting in to receive SMS messages from Muse MedSpa, you agree to the following terms.
Types of Messages
Subscribers may receive text messages related to:
- Appointment reminders
- Appointment confirmations
- Follow-up care instructions
- Account notifications
- Promotional offers and marketing messages
Message Frequency
Message frequency varies based on your interactions with Muse MedSpa.
Message and Data Rates
Message and data rates may apply according to your mobile carrier plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to any text message received from us.
After opting out, you will receive a final confirmation message and will no longer receive SMS messages unless you opt in again.
SMS Communications and Mobile Messaging
If you provide your mobile phone number and opt in to receive text messages from Muse MedSpa, you consent to receive SMS communications related to:
- Appointment reminders
- Appointment confirmations
- Follow-up care instructions
- Account notifications
- Promotional offers and marketing communications
Message frequency varies based on your interactions with our business. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Collection
We may collect the following information:
- Name
- Email address
- Phone number
- Mailing address
- Appointment information
- Website usage information
- Device and browser information
How We Use Information
We use collected information to:
- Schedule and manage appointments
- Communicate with patients
- Send requested information
- Provide customer support
- Improve our website and services
- Send promotional communications when consent has been provided
Cookies and Tracking Technologies
Our website may use cookies, analytics tools, and similar technologies to improve user experience and monitor website performance.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information provided on our website.
Help Instructions
For assistance, reply HELP to any message or contact us through the contact information provided on our website.
Customer Support
If you need assistance regarding our SMS program, please contact:
Muse MedSpa
Phone: 512.230.3422
Email: sydney@musemedspaaustin.com
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Eligibility
You must be at least 18 years old or have permission from a parent or legal guardian to participate in our SMS messaging program.
Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
Changes to Terms
Muse MedSpa reserves the right to modify these Terms & Conditions at any time. Changes will become effective upon posting to this website.